Building on 16 years of profitable growth, Vivid Seats is the largest independent online ticket marketplace, sending 15,000 fans to live events every day. This year, we unseated major rivals and secured exclusive new partnerships with iconic brands like ESPN and Sports Illustrated. Our longstanding relationships with certified ticket resellers and our convenient fan-to-fan selling platform offer an unrivaled experience for both fans and sellers.

Senior Quality Engineer – Mobile at Vivid Seats

Who We Are:  Vivid Seats is the fastest-growing online marketplace for sports, theatre, and concert tickets. We are dedicated to providing our customers with the best ticket buying experience in the industry. We offer the perks, culture, and opportunity of an entrepreneurial start-up, supported by the scale, stability, and resources of over a decade of profitable growth. 

At Vivid Seats, you won't ever be a sub or sitting on the bench — we'll give you the opportunity to carry the rock or grab the mic starting day one.

If you enjoy continually looking for ways to make an impact on your team, organization, and industry, we’d like to hear from you. 

Job Description: As a senior quality engineer, you'll be a quality implementer at Vivid Seats and work on an agile team of engineers, designers, and product owners to build a top tier ticket marketplace that brings fans to their favorite events. Our quality engineers work closely with their teams to prevent defects before they are found. You’ll own testing suites, explore edge cases, and champion quality for the organization. If you’re passionate about quality and ensuring maximum coverage by finding new ways to break software, this position is for you. You will play a crucial role in testing new features and functions, developing test automation and be responsible for quantifying and improving quality within our software.



  • Develop solid understanding of Vivid Seats’ products, how our customers use them, and apply the knowledge to better understand feature requirements

  • Actively and meaningfully contribute in all scrum events and guide the team on overall mobile application testing strategy
  • Collaborate with engineers and product owners, develop effective test plans, test cases and steps from user stories and acceptance criteria
  • Execute different types of tests(including exploratory tests), record defects and assist in driving resolution 

  • Develop, review, organize and execute end to end automated tests; continuously assess and improve test coverage for your team’s functional areas

  • Proactively identify software risks and prevent them through various mitigation techniques

  • Perform root cause analysis, identify trends and weak points and suggest corrective actions

  • Be a quality advocate, mentor peers in quality engineering and drive quality of Vivid Seats’ products


Desired Skills and Experience:

  • 5+ years of experience testing mobile(iOS, Android) and/or web applications preferably in fast paced agile environment

  • Ability to review user stories with a focus on testability, test automaton and quality improvements

  • Demonstrated knowledge of agile testing practices and different functional and non-functional test types 

  • Experience in test effort estimation, mapping business requirements to test activities and implementing quality throughout product delivery

  • Hands-on experience building, executing, and debugging automated functional tests using frameworks such as Espresso, Kif, Appium, Calabash etc.  
  • Experience working with REST API technologies and other web protocols
  • Experience configuring and using continuous integration pipeline tools like Jenkins or Travis-CI

  • Excellent communication and prioritization skills with proven ability to multi-task
  • Attention for detail, curiosity and customer focused mindset
  • Ability to think outside the box and approach the app with multiple user perspectives
  • Passion for constant improvement in quality of products and uncovering hard to find scenarios and defects 

  • Must work well in a results-oriented environment as well as independently
  • Must be able to learn new technologies with enthusiasm and a high degree of efficiency
  • Bachelor’s degree in computer science or relevant work experience 


What We Offer:

Vivid Seats offers competitive compensation levels, substantial individual and team-based bonus opportunities, aggressive promotion timelines, and a variety of workplace perks. Specifically, staff has access to discounted event tickets, frequent in-office catered meals, monthly happy hours, team outings, free in-building gym memberships, subsidized healthy meal and snack programs, and summer sports leagues. Standard benefits are also offered including medical/dental/vision/life insurance, paid maternity and paternity leave, 401(k) plan with employer match, flexible hours and paid time off, and transit plan discounts.

Vivid Seats is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information. 

Company Reviews

Working at Vivid Seats is working at the crest of the wave. It’s a place where working hard and working smart are recognized, and you can set your own ceiling as an employee. It feels good to play for a winning team.
Connor D.
Product Manager
at Vivid Seats
It’s rare to find a place where the leaders of the company work side-by-side with you to deliver important projects. It’s easy to have your voice heard and ideas implemented. We move quickly, releasing new features and content to the site on a daily basis. Teams are small, and your impact is large. You’ll have broad exposure to all aspects of the business, with the ability to make an impact in all of them.
Mike P.
VP of Engineering
at Vivid Seats
Vivid Seats opens the door for your advancement. It is up to everyone to use the tools given and carve their own path. Coupled with a rapidly growing environment, working at Vivid Seats is an opportunity worth taking.
Maynol R.
Mapping Team
at Vivid Seats
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Why work with us
You'll be surprised by the average tenure; people stay and grow with Vivid Seats! Just 4 years ago we were 40 employees on a single floor and today we are over 500 in two major office spaces in downtown Chicago and people remember the journey! We believe in honoring the past while cultivating the best new ideas that make us the premier destination for live event experiences.
Yeah, we have multiple monitors per workstation, countless white board walls, meetings spaces with giant monitors, unlimited drinks, healthy snacks and a putting green. But we also have leaders and contributors at all levels where hierarchy is not a thing, winning is the goal and delivery excellence is rewarded. If you're looking to challenge yourself by actively, ambitiously and collaboratively contributing to one of Chicago's fastest growing companies, you may have found your next home.
Perks & Benefits
Ticket discounts and special services to attend your favorite events.
A 401(k) plan with employer match that helps you fund your future.
Unlimited PTO and paid family leave to take care of yourself and your family.
Great health insurance plans and transit with healthy employer subsidies.
Great snacks, coffee, soda and a popcorn machine too.
Catered lunches and regular happy hours to recognize birthdays and celebrate successes.
Fully paid in-building gym membership for your morning yoga or lunchtime run.
Communal treadmill and cycling desks for those who are that coordinated.

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