Tempus is a technology company that is building the world’s largest library of molecular and clinical data and an operating system to make that data accessible and useful. We enable physicians to deliver personalized cancer care for patients through our interactive analytical and machine learning platform.

Research Coordinator at Tempus

Passionate about making a difference in the world of cancer genomics?

With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a Research Coordinator who will be responsible for the coordination between our lab, clients and patients. 

 

Pathology and Lab Coordination


  • Responsible for coordination between our lab and partner labs for molecular pathology laboratory including requesting samples and documents, items’ coordination and shipments.
  • Communicate directly with various members of partner labs to manage sample and document requests, handling, shipping and receiving.
  • Build and maintain effective relationships which create a high level of trust with laboratory employees, patients and partner organizations.
  • Patient Services


  • Demonstrated experience delivering front-line customer service.
  • Respond to patient inquiries by phone, email and in person quickly and professionally.
  • Manage all requisite paperwork and forms for each patient and maintains the patient database and folders accurately and timely.
  • Schedule shipments and coordinate calendars of multiple providers using various computer/cloud interface systems.
  • Protect the confidentiality of patient and practice information at all times.
  • Proactively develop and implement processes that monitor and improve patient satisfaction.
  • Elevate critical issues promptly and accurately.
  • Required Knowledge and Skills

    • 3 years Prior Pathology Lab experience, with Molecular Pathology experience highly preferred.
    • 4 year college degree, preferably in Biological Sciences or similar.
    • Exceptional customer service skills and strong interpersonal skills.
    • Ability to communicate effectively with patients in person, by telephone and email.
    • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy.
    • Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks.
    • General office equipment and software knowledge and computer proficiency.

    Company Reviews

    The best part about working at Tempus is seeing your work impact patients in real time (and working with great people!)
    Kaanan Shah, PhD
    Senior Computational Biologist
    at Tempus
    At Tempus, you're surrounded by driven and intelligent people. You get to learn something new every day!
    Maria Selvaggio
    People Operations Lead
    at Tempus
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    Why work with us
    We're looking for those who challenge the status quo. For the builders who are never done building and the learners who are never done learning. We're looking for unwavering commitment and undying curiosity. We're looking for the smartest people on the planet to attack one of the most challenging problems mankind has ever faced.
    Culture
    At Tempus, we are a team of habitual learners in a fast-paced, changing environment. Our team is full of passionate, driven, and intelligent individuals who roll up their sleeves to make improvements each and every day. We provide the autonomy to use your expertise to reach our goal of bringing data driven decision making to cancer care.
    Perks & Benefits
    Beer O'Clock on Friday
    Unlimited Vacation
    Science Mondays and Lunch and Learns
    Free Lunches
    Weekly Crank Night

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