Signal is the global leader in real-time people-based marketing. The Signal Platform offers one integrated tool to collect data from any offline or online source, create a persistent cross-channel identity graph, and match, onboard and segment rich audiences for always-on marketing and media activation. With the Signal Platform, brands and publishers have immediate knowledge of buyers, own their always-on cross-channel identity graph, and can simply and quickly engage consumers within minutes of recognition, while they are still in market. With Signal’s Platform, brands can reach known people at scale for increased conversions, better customer experiences, and improved customer loyalty.

Signal’s technology runs on more than 45,000 digital properties in 158 countries. The platform facilitates billions of data requests monthly, supporting top brands around the world that generate more than $1.5 trillion in commerce, including Allstate, Audi, Crate & Barrel, DeVry University, GAP, JetBlue Airways, 1-800-Flowers.com, MediaVest Group, Starwood Hotels and Resorts, and many more.

Client Director at Signal

We’re adding to our Account Management team at Signal. We’re looking for a Client Director who is charismatic, consultative and passionate about the digital landscape who can grow and develop our accounts, set and manage service expectations, provide broad industry expertise and build deep relationships with our brand-side customers.

So, what would you be doing?

  • Develop and nurture strategic relationships with our most valuable customers on the brand-side. Become their trusted advisor and consultant.
  • Ensure a seamless experience through all phases of the customer relationship.
  • Engage with key influencers and decision makers across different teams within the customer’s organization. Conduct business process reviews and goal-setting meetings.
  • Understand customer goals and help meet their objectives by providing strategic guidance on Signal best practices, use cases and organizational workflow. You are our clients’ Signal evangelist.
  • Work in sync with each account to strategically upsell -- build growth opportunities with advanced usage of our platform and engage decision makers with opportunities that exist outside of their current contract.
  • Be an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings
  • Directly manage an Account Director, who will lead clients’ day-to-day engagement with Signal.
  • Manage assigned account and technical resources to execute implementation plan

What do we need from you?

  • 10+ years working in the marketing technology space (DMP, Onboarding or DSP) in an Account Management role. You understand the importance of data and consumer identity. 
  • Experience in direct sales or participation in the sales process with a proven track record of success
  • Must have direct response experience and ability to respond to client objectives through the use of data and quarterly account plans
  • A proven Team lead. You have successfully managed a team responsible for the execution of a plan or project you developed, designed or created.
  • Amazing written and verbal communication skills. You love to lead meetings where you can influence others. You know your audience and can communicate appropriately, effectively translating technical ideas to non-technical people and vice versa.
  • You’re strategic and technically minded. You love evaluating things from a high level but also enjoy working directly with products; you have a technical curiosity that gives you an edge over your peers.
  • Proven relationship builder. You have excellent people skills, are a natural leader, and have experience consulting and influencing customers up to the executive level.
  • Highly motivated, self-sufficient and able to operate autonomously. You demonstrate the ability to launch initiative, take ownership and follow through.
  • Detail oriented. You have a keen eye for detail and care deeply about consistency.

Bonus points for:

  • Experience working deep within a media technology or platform.

Outside the obviousness of the job, like all Signalites you fall in love with new ideas, can’t stop learning, and are a pretty nice person on top of all of it. You get that even the most fun kind of work is work, consider putting in the hours an obvious necessity, and easily deal with change. You think well beyond what’s asked of you, live and breathe the minutiae of the work.

What’s in it for you:

You will work with others who value culture and treating one another like adults. To support this we offer a competitive salary/bonus with great benefits, like: unlimited PTO, 401k, health/dental/vision, STD/LTD, snacks, parental leave, Hack Weeks, great colleagues.

How to Apply:

Interested? Well, send your resume to us by applying via the link below. The company and team we’re building is important to us, so be sure to include a note explaining what you’ve been doing and why you’d make a great addition to our team. Hint: Don't skip it -- this is an important part of the application process!

About us:

Signal is a global leader in real-time, people-based marketing technology. With one platform, Signal’s integrated technology combines data collection, persistent identification, data onboarding and media activation for real-time cross-channel engagement. By leveraging Signal’s platform, brands and publishers gain immediate knowledge of buyers, access to high quality audiences and a simplified activation process to engage consumers within minutes of recognition.

Today, Signal’s technology runs on more than 45,000 digital properties in 158 countries. The platform facilitates billions of data requests monthly, supporting top brands around the world that generate more than $1.5 trillion in commerce, including Allstate, Audi, Crate & Barrel, GAP, JetBlue Airways, 1-800-Flowers.com, Starwood Hotels and Resorts, and many more.

Signal has been recognized with numerous awards and honors, including being named one of the fastest growing companies on the 2015 and 2016 Inc. 500 lists. Visit www.signal.co to learn more and follow Signal.

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Signal are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.

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Why work with us
We hire exceptional talent and are growing fast. We’re on a mission to create the best technology and build an awesome company. We’ve filled our offices with people who are smart, passionate, work hard, and like to have fun. We’re looking for the best candidates, so if you’re talented, nice and love solving hard problems, we want you on our team.
Culture
Here's some fun links to learn more about life at Signal: https://www.signal.co/blog/bring-your-parents-to-work-day/ https://www.signal.co/blog/every-hack-counts-signal/ https://www.signal.co/blog/halloween-2016/
Perks & Benefits
We pay well. It's important.
We encourage conference participation (presenting, too).
Heath, Dental, STD, LTD.
Hackweeks, Shark Weeks. Collaborative place.
We offer parental leave and get that you want to see your kids grow up
We have a shiny new gym in our building & a bike room.
We do not track or limit PTO. Time off is important.
Food, drinks. Good coffee
Our culture club facilitates something for everyone - Book club. Supper club. Computer Science club. Trivia Nights. And even a summer volleyball team.

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